Refund policy

SONO STYLE CO — RETURNS & REFUNDS

Made-to-order products
Our apparel and accessories are made to order. We do not accept returns or exchanges for a change of mind or an incorrect size or color selected when ordering. Please review the product details and size chart before purchasing.

Damaged, defective, or incorrect items
Please contact Sono Style Co through our website’s Contact page as soon as you notice a problem and within 30 days of delivery. Include your order number and clear photos showing the item and the issue.

We will review your request with our production partner and arrange a free replacement or refund for qualifying damage, manufacturing errors, or incorrect items. Please do not mail items back unless we provide instructions.

Order cancellations and changes
Contact us immediately if you need to cancel an order or change your shipping address. We will try to help, but cancellation or changes cannot be guaranteed once an order has been submitted to production.

Digital downloads
Digital purchases are nonreturnable once delivered, except where required by law. If your file is incorrect, defective, or inaccessible, contact us so we can resolve the issue.

Refunds
Approved refunds will be issued to your original payment method. Processing time depends on your bank or payment provider.

Contact
For assistance, use the Contact page at sonostyleco.com and include your order number.

This policy does not limit your rights under applicable consumer law.